A brief every Monday
Where you are against the number, why, and the single change being made this week. Five lines you can read on your phone, not a twelve tab report.
You will know by the fifth of each month whether the plan is on track. If it is not, you hear why, and what changes next. Straight answers, including not yet.
Ad platforms count every sale they touched, including the customers who would have bought anyway. Returning buyers make the blended number look healthy while each new customer is being bought at a loss. Nobody notices until the cash does.
It is the first thing I check on any account, and it is the most common reason a brand feels busy and stays flat. Fixing it needs your margins and your costs, not a new ad.
Grey bars are the months before Kova, blue bars after. Names withheld because each brand's revenue is its own business. The trailing twelve month line is the one to read.
These three are real quotes to be collected, never written for anyone. Name, brand and photo appear only if the client agrees.
Where you are against the number, why, and the single change being made this week. Five lines you can read on your phone, not a twelve tab report.
The target holds still so you can plan against it. The expected landing moves with reality. When they drift apart you hear it from me first, with the cause and the change.
You message the person who did the analysis and built the plan. One fixed call a month, a thread in between, a reply within a working day.
No. Your voice is the constraint, not the variable. Every line of ad copy goes to you before it runs, and your edits become the standard for the next round. Premium brands here never argue their price. The material, the making and the years of use do that.
You approve, you do not produce. Briefs arrive shot by shot with the argument each one has to make, and each round tests a few things properly rather than filling a calendar. The winners get more variations, the losers stop.
You hear it first, in numbers, with the cause and the change. The plan gets reforecast rather than defended. Sometimes the answer is that the ads are fine and the season is not, and I will show you last year to prove it.
Month to month. The ad accounts, the pixel, the email flows and the data all live in your own accounts, in your name. If you leave, you keep every bit of it and a written handover of what was working and why.
The plan, the Monday brief, the monthly reforecast and one call a month. You or your team run the ads. For brands that want the number and the accountability without handing over the accounts.
Everything in forecast and tracking, plus Meta and Google run end to end, the ad copy, the creative briefs and the email flows. One person, accountable for the number.
A committed September to December plan with a spend curve, offer calendar and stock signals, plus tracking through the end of the year and a November reforecast.
The analysis, the plan, the calls and the ad accounts are handled by the same pair of hands. That is why the answers are straight and why the roster stays small.
I only work with ecommerce. Order data, margin, retention curves and seasonality are the whole craft, and the tools I have built around them do the heavy lifting overnight so the time I spend with you goes on decisions.
Name, background and a line on how I got here go in this space. Held back until a separate question is settled.
Before any call about working together, find out what a new customer costs you today, what you can afford to pay, and the gap between the two. One page, no pitch attached. If the numbers say you do not need help, the page says that too.
Shopify, Meta and Google as a read-only collaborator, plus your cost of goods. Ten minutes, nothing changes in your accounts.
Five working days. Blended return against new customer return, breakeven from your margins, and where the two have been drifting apart.
A single page you can act on with or without me, and a call if you want to talk it through.
The email opens with four short questions. You will get a reply within a working day, including a straight no if the fit is wrong.
On full service, yes: Meta and Google end to end, in your accounts, plus copy, creative briefs and email flows. On forecast and tracking, you or your team run the ads and I own the number and the monthly read.
Meta, Google Shopping and Search, and Klaviyo. Ecommerce only, because every model and instinct here is built around order data and margin, and that depth does not transfer to lead generation or software.
Business metrics and breakeven first, before any ad is touched. Then the annual plan, then the accounts rebuilt around it, then the monthly cadence. The detail is on the how I work page.
The syncing, the analysis and the monitoring run every night. The decisions do not. Every plan, spend change and line of ad copy is approved by a person, and the copy is approved by you.
So you can rule this in or out before you write to me. The price is part of the fit. Below about £500k there is not enough history to forecast from and the fee is too big a share of the budget. Above £20M you usually need an in-house team, and I will say so.